Terms & Conditions

These Terms govern your relationship with the operator of the online gaming site spinfeverz.com and set forth the rights, obligations, and responsibilities of both the User and the Operator when accessing or using any services provided via spinfeverz.com. Effective date: 1 January 2025.

Definitions

• Operator: Refers to Dama N.V., company registration number 152125, with its legal and registered address at Scharlooweg 39, Willemstad, Curaçao, acting as the legally responsible entity for the operation of spinfeverz.com.
• User/Player: Any individual who creates an account or accesses gaming or betting services on spinfeverz.com.
• Bet: A monetary stake placed by a Player on a game or event facilitated via spinfeverz.com.
• Wager: The act of placing one or more Bets using funds or bonuses in accordance with game rules.
• Bonus: Promotional or additional funds credited to a Player's account, subject to specific activation, use, and wagering conditions.
• KYC: "Know Your Customer" procedures requiring Players to submit identification to verify age, identity, and prevent fraud.
• Account: A personal User profile registered on spinfeverz.com, uniquely associated with a single individual for gaming participation.
• Game: Any game or betting service made available on spinfeverz.com in accordance with these Terms and applicable law.

Account Registration

Eligibility and Verification

• Minimum Age Requirement: You must be at least 18 years of age and legally permitted to participate in online gambling activities in Australia to create an account on spinfeverz.com. Provision of false or misleading information regarding age or eligibility is strictly prohibited.
• KYC Obligations: Upon registration and throughout your relationship with spinfeverz.com, you must submit accurate and verifiable personal data. The Operator may require documents for identity, address, and payment verification in line with anti-money laundering (AML) and responsible gambling obligations.
• Email Verification: You are required to confirm your email via the verification process before account activation. All communications, including legal notifications, will be sent to the registered email address.

User Obligations

• Accuracy of Data: You are solely responsible for ensuring that all information provided during registration and account maintenance is true, complete, and up-to-date. The Operator disclaims any liability resulting from the use of incorrect or outdated information.
• Password Security: You must maintain the confidentiality and security of your login credentials. Any actions taken via your account will be deemed to have been authorized by you. Notify [email protected] immediately of any suspected security breach.
• Single Account Policy: Only one account per individual, household, IP address, or device is permitted. Duplicate accounts will be closed, and any associated funds or bonuses may be forfeited at the Operator's discretion, in accordance with these Terms and legal compliance requirements.

Betting & Gameplay Rules

General Betting Rules

• Types and Limits: All bets must comply with posted minimum and maximum stake limits that may vary per game. Only games and betting markets available on spinfeverz.com are permitted for play.
• Bet Placement: Bets can only be placed once sufficient funds or bonuses are available in your account. Bets are considered final upon confirmation and cannot be modified or cancelled, except in cases of proven technical malfunction.
• Invalid or Cancelled Bets: In the event of malfunction, error, or breach of regulations (including by third-party service providers), affected bets may be declared void and stakes refunded in accordance with fair play and consumer protection standards, as required by AU law.

Conduct and Fair Play

• User Conduct: Players must conduct themselves fairly and respectfully in all gaming, chat, and live casino interactions. Abuse, harassment, fraudulent activity, or collusion is strictly prohibited and may result in account suspension, closure, or reporting to relevant authorities.
• Fraud Prevention: Use of bots, automated devices, or deceptive strategies to manipulate game outcomes is a violation of these Terms and may result in criminal or civil prosecution in accordance with Australian and Curaçao regulations.
• Responsible Gambling: Features to support responsible gambling are provided, including self-exclusion and deposit limits. Users are encouraged to gamble responsibly in line with Australian standards.

Bonus Terms

Activation and Wagering Requirements

• Bonus Activation: Bonus funds or free spins are credited only upon meeting promotional prerequisites. Each bonus is subject to its own terms published on spinfeverz.com and may require opt-in or unique codes.
• Wagering Obligations: Bonus funds must be wagered a specified number of times (wagering requirement) before withdrawal. All bonuses must be used and wagering completed within the stipulated timeframes, which shall not exceed 365 days from date of credit. Unused or uncompleted bonuses after 2025-12-31 will be forfeited.
• Eligible Games and Prohibited Actions: Only specified games contribute to wagering requirements. Certain games or betting patterns (e.g., low-risk bets, hedge betting) may be excluded. Abuse of bonus schemes, including opening multiple accounts or collusion, is prohibited and voids entitlement.
• Combining Promotions: Unless specifically allowed, bonuses may not be combined with other promotions, offers, or incentives. The Operator reserves the right to withhold or reclaim bonus funds in the event of violation, with or without notice.

Regional Compliance Note: Bonus rules are rigorously adapted to meet both Australian and international anti-gambling-harm requirements. All promotions are void where prohibited under AU law.

Payments & Withdrawals

Deposits and Methods

• Supported Payment Options: Deposits can be made via credit/debit cards, accepted e-wallets, or approved cryptocurrencies, as listed on spinfeverz.com. Only payment methods registered to your legal name may be used. Third-party transfers are not permitted.
• Limits and Timing: Minimum and maximum deposit amounts are specified on the site. Funds are typically available instantly, though processing times may vary depending on method.
• Fees: The Operator does not apply fees to deposits, but your payment provider may charge transaction or currency conversion fees. Operator reserves right to revise this policy with prior notice.

Withdrawals and Refunds

• Withdrawal Requests: Withdrawals must be made to the same payment source used for deposits, subject to completion of KYC procedures. The Operator may request further documentation to meet anti-fraud and AML requirements.
• Limits and Processing: Withdrawals are subject to daily, weekly, and monthly limits, as published on spinfeverz.com. Requests are typically processed within three (3) business days, but may be extended in the event of security or verification concerns.
• Refund Policy: In the event of bet cancellation due to technical error, malicious activity, or regulatory intervention, affected funds or bonuses may be returned at the Operator's discretion in line with applicable AU and international regulations.

Regional Compliance Note: All payment activities are conducted in strict compliance with Australian AML/CTF obligations and financial transaction monitoring.

Limitation of Liability

1. Operator's Obligations: spinfeverz.com is committed to providing fair, accurate, and reliable gaming services. Games hosted are subject to independent testing for fairness and random results. All reasonable efforts are made to ensure uninterrupted access.
2. Exclusions: The Operator is not liable for losses caused by technical malfunctions, interruptions, internet failures, force majeure, or unauthorised third-party intervention. Liability for damages is strictly limited to the value of the affected Bet or Wager.
3. Maximum Compensation: Under no circumstances shall the Operator be liable for any damages exceeding the amount of the Bet placed (or, in bonus cases, the promotional value received), except where otherwise required by Australian consumer law.
4. Disclaimer: Nothing shall exclude liability for personal injury, fraud, gross negligence, or statutory duties owed to Users under applicable Australian law. No warranty is provided as to the continuous, error-free functioning of the site or services.

Intellectual Property Rights

• Ownership and Restrictions: All content, trademarks, interfaces, software, graphics, and multimedia on spinfeverz.com are the exclusive property of the Operator or its licensors and are protected by international copyright law.
• Prohibition on Use: You may not reproduce, modify, distribute, transmit, or commercially exploit any site content or software without advance written permission from Dama N.V. Unauthorised use may result in legal action.

Privacy & Data Protection

All personal data provided to, or collected by, spinfeverz.com will be handled in accordance with our Privacy Policy. Data collection, processing, and storage processes comply with applicable data protection laws, including the Australian Privacy Act and international best practices. Users are encouraged to review the Privacy Policy regularly for updates.

Changes to Terms

• Notice of Changes: The Operator reserves the right to amend these Terms at any time for operational, legal, or regulatory reasons. All changes become effective upon publication on spinfeverz.com and, where material, by email or on-site notification banners.
• Continuing Use: Continued use of spinfeverz.com after changes constitutes acceptance of the revised Terms. Users who do not agree must cease using all services and may request voluntary account closure by contacting [email protected].

Termination & Suspension

• Grounds for Action: The Operator may suspend or permanently close an account if there is reasonable suspicion of breach of these Terms, fraud, underage use, regulatory violations, or at the User's request.
• Procedure: Users will be notified by email of any intended suspension or closure and provided, where possible, with the reason. Any available funds (excluding forfeited bonuses) will be refunded to the original payment method unless prohibited by law.
• Appeals and Reinstatement: Users may contact [email protected] for clarification or to appeal closure decisions, as allowed under these Terms and applicable regulations.

Governing Law & Jurisdiction

1. Applicable Law: These Terms are governed by and construed in accordance with the laws of Curaçao, subject to mandatory provisions of Australian law applicable to Users residing in Australia.
2. Dispute Resolution: Any disputes, claims, or disagreements arising under these Terms shall first be addressed via the spinfeverz.com internal complaints procedure. If unresolved, either party may refer the matter to binding arbitration in Curaçao or, where required by Australian law, to a competent court within Australia. Operator contact for dispute escalation: [email protected].

Regional Compliance Note: Users retain all consumer rights granted under Australian law and may contact AU regulatory bodies for unresolved disputes as may be permitted by local regulation.

Contact Information

• Customer Support: For all support issues or service inquiries, contact [email protected].
• Legal Notices & General Enquiries: [email protected], Dama N.V., Scharlooweg 39, Willemstad, Curaçao (Registered Office and Legal Address).
• Press: [email protected]
• Sales: [email protected]
• HR: [email protected]

Official Website: spinfeverz.com

Operator: Dama N.V., registered in Curaçao under number 152125. Regulated online gaming license valid through 2025.

For additional information or to raise formal legal issues, correspondence may be sent in writing to the legal address above, attention "Legal Department".